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        Meet the most secure and collaborative feedback management and assessment platform on the market, featuring sophisticated analytics and powerful automation and integrations.

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        Step up with our advanced survey solution.
        Take a Tour
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        Get answers to go with the app that delivers.
        Poll Maker
        Learn how our quick polls make decisions easy.
        Form Builder
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        From quizzes to audits, scores deliver more.
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        Explore our products and their prices in detail.
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        15 Must-Know Features to Boost Survey Response Rates Build Custom Reports in Minutes – Live Training Bank of Ready-to-Launch Survey Templates

        Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.

        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        Pricing
        Explore our products and their prices in detail.
        About
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        Related Resources

        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Pricing
        Explore our products and their prices in detail.
        About
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        Related Resources

        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
      • Online Survey Tool (DIY)
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        • Alerts and Action
        • Net Promoter Score (NPS)
      • Employee Experience
        • Employee Experience Overview
        • Employee Engagement
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        • HR Analytics
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        With a powerful platform designed to simplify feedback collection and improve insights, it’s no surprise that our community of users includes a wide range of roles and responsibilities. Need to make better decisions? There’s a good chance we can help.

        01Human Resources 02Market Research 03Risk Assessment 04Legal & Compliance
        05Customer Service 06Consulting 07Event Planning 08Resident Satisfaction
        Case Study
        T3 Expo + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
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        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive
        Case Study
        VPFW + Sogolytics
        Read more

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        • K12
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        • Non-Profit
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        • B2C
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        • Airlines
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        • Manufacturing
    •  
      • Security

        Our top-tier certifications and practices ensure your data privacy and security every step of the way.

      • Automation and Integration 
      • Managed Services
      • Survey Templates

        Professionally designed questionnaires for a wide range of projects allow you to go live in no time.

    •  
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Last updated on: Sep 23, 2024

Save the Day with Survey Templates: EX

by Disha Sanghvi

Estimated Reading Time : 4 mins

Sally has been feeling a burnt out with work, and it just feels like no one is listening. That is, until the weekly pulse check comes along, and she decides to share her frustrations anonymously

Employee surveys can have many benefits, from allowing employees to voice their concerns, to capturing invaluable feedback that makes the workplace better for everyone. However, the key is asking the right questions in the right ways. After all, employees who feel like their candid responses can have repercussions will always be cautious in speaking their mind.

Getting EX right

Data is everything, especially when it’s good data. But the path to getting data relies heavily on building trust over time. To help your employees share their honest perspective, here are a few things to keep in mind.

1. Anonymity speaks:
Try making the surveys completely anonymous where possible. This will give employees the assurance to be authentic. Moreover, make sure there are no mandatory questions that could breach anonymity. This will not only negate trust but will also impact the quality of survey data.

2. Relevance matters:
Long surveys can induce survey fatigue, as is the case with frequent surveys. Instead, keep your surveys and pulse checks as short as possible, and ensure the questions are relevant for your employees.

3. Connection is essential:
Make it easier for your employees to connect with you with nudges. Send out reminders — with Sogolytics, you can even do it for Anonymous Surveys — and ensure you remain top-of-mind! You can also reach out to employees across relevant platforms to make it easy for them to respond at their time.

Better connect with your employees

How happy are your employees? Is there something that concerns them? How can you make the workplace a better place? The best way to inspire trust and build a fulfilling atmosphere for your employees is to hear from them. Oftentimes, the signs of burnout or even concern are right in front of you, if only you know where to look.

With the right insights, you can transform every aspect of the employee lifecycle, from onboarding to exit. In doing so, you can also improve productivity and loyalty by addressing concerns and creating an atmosphere your employees love.

1. Understand employee satisfaction
Understanding employee satisfaction can be the key to better understanding loyalty and retention. Oftentimes employee churn is preventable, if only you knew what to address. A regular pulse check can help you keep tabs on how your employees are feeling, allowing you to track engagement over time and even spot concerns early on!

A more nuanced employee satisfaction survey distributed at regular intervals can unveil the changing patterns of employee preferences and concerns. By capturing meaningful data, you can take action that has an impact.

2. Help employees introspect
Today, more than ever, employees want to really contribute to a workplace. They want a workplace that is challenging, where their work matters, and where they feel compelled to grow. After all, an environment where there is no change or challenge very quickly becomes disinteresting.

To help your employees identify relevant areas of growth, spot their hidden strengths and blindspots, conduct 360-degree evaluations and encourage introspection with self-appraisal surveys.

3. Provide development opportunities
You’ve identified employee skill gaps. But what next? Help your employees improve by organizing relevant training seminars that truly cater to them.

Begin by understanding what your employees expect. Excited and motivated employees contribute the most effectively to your organization, so make sure you truly nurture this by understanding and delivering on their expectations with a pre-course evaluation survey.

4. Optimize event / retreat planning
Build camaraderie, improve teamwork, and create an integrated work culture easily. One of the best ways to do this is by organizing games and events to facilitate interactions. You can also plan company retreats, giving your employees uninterrupted time to focus on professional development with pre-planned seminars, and social connections with networking events.

But how do you ensure this is truly a success? By asking your employees, of course. Identify what they are expecting and what works best for them. Understand their concerns and preferences. And when it’s all over send out a survey to discover what really worked for them and what didn’t!

For each of these situations and many more, it’s important to ensure that your surveys remain consistent. This can help with identifying patterns and monitoring changes over time.

If you’re finding it difficult to maintain consistency, our survey templates are the solution! Our extensive template bank ensures you have everything you need at hand. Add, edit, or remove questions, change the look and feel, and ultimately create a survey that is perfect for your organization with ease

Need something more?

Are you looking to create from scratch but without the effort? We also offer the option to create with AI!

All you need to do is enter your prompt with the details you want kept in mind, such as number of questions, what you’d like to ask, and anything else you have in mind.

Our platform will do the rest.

As a customized survey is created in a matter of minutes, you can modify, add, or remove the questions altogether, and change the survey to meet your needs.

When you’re happy, simply click generate, and you have your own survey ready to go!

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